Withdrawal

Cancellation policy for consumers for a contract in which the goods are supplied in a single delivery

Right of Withdrawal
Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.

Instructions on Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us, coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Telephone: +43 676 74 99 608, Email: ck@coffeekult.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You can use the attached sample withdrawal form, which is not mandatory, to do so. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email address, and, if available, the fax number]:
– I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/ provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts

for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
for the delivery of goods if, after delivery, they were inseparably mixed with other goods by virtue of their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Withdrawal policy for consumers for a contract for several goods ordered by the consumer as part of a single order and delivered separately

Right of Withdrawal
Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us, coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Telephone: +43 676 74 99 608, Email: ck@coffeekult.com, by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, although it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email address and, if available, the fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for communication on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no control;
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their sealing was removed after delivery;
for the delivery of goods if they were mixed inseparably with other goods after delivery due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package, if the sealing was removed after delivery.

Withdrawal policy for consumers for a contract for the delivery of goods in several parts or pieces

Withdrawal Policy
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must inform us, coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Telephone: +43 676 74 99 608, Email: ck@coffeekult.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choosing a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You are required to return or hand over the goods to us immediately and, in any event, no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email address, and, if available, fax number]:
– I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/ provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts

for the supply of goods that are made to the consumer’s specifications or are clearly personalized;
for the supply of goods which are liable to deteriorate or expire rapidly;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, which can be delivered only after 30 days and whose value depends on fluctuations in the market which cannot be controlled by the trader;
for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods by virtue of their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;

Withdrawal policy for consumers for a contract for the regular delivery of goods over a fixed period of time

Withdrawal Policy
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business, or profession.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good. To exercise the right of withdrawal, you must inform us (coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Phone: +43 676 74 99 608, Email: ck@coffeekult.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good. To exercise the right of withdrawal, you must inform us (coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Phone: +43 676 74 99 608, Email: ck@coffeekult.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [insert: name/company, address, email address, and, where available, fax number]:
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
– Ordered on (*)/received on (*),
– Name of consumer(s),
– Address of consumer(s),
– Signature of consumer(s) (only if this form is notified on paper),
– Date
—————————————
(*) Delete as appropriate

Exclusion or premature expiration of the right of withdrawal
The right of withdrawal does not apply to contracts

for the supply of goods that are made to the consumer’s specifications or are clearly personalized;
for the supply of goods that are liable to deteriorate or expire rapidly;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the sales contract, which can be delivered only after 30 days and whose value depends on fluctuations in the market that are beyond the control of the trader;
for the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery;
for the supply of goods which, after delivery, are inseparably mixed with other items due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Withdrawal policy for a contract for the delivery of digital content that is not delivered on a tangible medium

Withdrawal Policy
A consumer is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to their commercial or independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us, coffeekult OG, Tschamlerstraße 10, 6020 Innsbruck, Telephone: +43 676 74 99 608, Email: ck@coffeekult.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, although it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you all payments received from you, including the delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees for such reimbursement.

Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
– To [Insert: Name/Company, Address, Email address, and, if available, the fax number]:
– Herewith I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if communicated on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of digital content that is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and the consumer has acknowledged their loss of the right of withdrawal upon the commencement of the performance. We would like to point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.

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